Sony DADC in the Czech Republic was established in 2010 and at present day may be looking just for you. Our company culture is based on respect to employees, mutual trust and friendly atmosphere.

Do you want to be a part of a dynamic team? Do you want to develop, use foreign languages on everyday basis, get good rewards and take part in sporting activities with us? Then come along with us!

We are the leading provider of discs and digital services for the entertainment, education and information industries. The major game, music and movie producers belong to our customers.

We have already 4 locations and are mainly based in Pilsen area.

The Assembly and Logistics Centre in Stenovice near Pilsen offers completion, packaging and logistic services and plays a key role in the whole international supply chain of Sony DADC.

Our European Service Centres in Pilsen and in Prague provide end to end customer service and cash collection service for our European clients from media and home entertainment industry.

The Central European Distribution Centre in Nyrany (Uherce) provides warehouse services for our European customers.

IT Help Desk Agent with English (m/f)

What will you do?

First level supporting for internal users (European territory).
Receive, track and resolve requests and incidents in ticketing system.
Provide services on a regular basis.
Communicate via e-mail, phone.
Cooperate within international IT team.

What will you get for it?

5 weeks of vacation.
300 CZK for pension insurance.
Annual bonus up to the amount of one month wage.
Meal vouchers.
4x a year contribution of 1 000 CZK to the Sodexo flexi pass card.
In case of need language and other trainings for free.
Paid overtimes or time compensation instead.
Cafeterie from Benefit Plus.
One Fit Sony DADC program - benefits in the area of prevention, personal growth, sport, fun and health.

What do we expect from you?

Technical secondary school degree, college is an advantage.
English language on a good level.
MS Office experience.
Willingness to learn new things in a fast-paced environment.
Team player.
The ability to interact openly and directly with others.
The ability to diagnose, analyze and resolve issues.
Proactive service and customer/ user oriented approach.
Structured and security aware way of working.
Flexible and adaptable oriented.

Informace o pozici

Místo pracoviště


Typ pracovního vztahu

Práce na plný úvazek

Typ smluvního vztahu

Pracovní smlouva

Požadované vzdělání

Středoškolské nebo odborné vyučení s maturitou

Požadované jazyky

Angličtina (středně pokročilá)



Pozice je vhodná pro absolventy.


Zuzana Jenčíková
Poděbradova 2842/1
301 00  Plzeň-Plzeň
Česká republika
Telefon: +420 734 270 790